Shipping policy

1. Shipping Rates: We offer free shipping for all orders within the United States over $100. For international orders, shipping rates will be calculated based on the weight and destination of the package.

2. Delivery Times: We process orders within 1-2 business days. Delivery times for orders typically take 1-5 business days and Special orders take a little longer then 1-5 business days to arrive after being processed.

3. Shipping Methods: We ship all orders via FedEx, UPS or USPS. Depending which offers the best and quick service.

4. Returns and Exchanges:

If a product is ordered and not wanted, the UNUSED/non special order item can be returned. Restocking fees may apply and inspection of the received return is necessary before confirmation of refund. This is dependent on the manufacture or vendor. Shipping is not refundable in either direction. Return request MUST be reported within 30 days of the shipped date. No items will be returnable after 30 days. All products shipped from the Vivid Racing warehouse are shipped via Fedex, UPS or Freight and require a signature when delivered. Some packages shipped directly from the manufacture or vendor may or may not require signatures for package release. Fedex, UPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to Pure Auto Performance or the manufacture/vendor, you will be responsible for the return shipping costs and restocking fees if applicable.

If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you maybe be required to purchase a replacement.

5. Lost or Damaged Items: If an item is lost or damaged in transit, we will immediately assist you in getting in contact with the shipping carrier to resolve the issue.

6. International Duties and Taxes: International customers are responsible for any import duties or taxes that may be imposed by their country's government.